Privacy policy

Introduction

Welcome to SgraNode. We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sgranode.com and purchase our products, including Keyboards, Mice, and Combos. Please read this policy carefully. By using our site, you consent to the data practices described herein.

Information We Collect

We collect information that you provide directly to us and information automatically collected during your visit.

Information You Provide:

  • Contact and Order Details: When you make a purchase, we collect your name, shipping address, billing address, and email address.
  • Payment Information: Payment details are processed securely by our third-party payment processors. We do not store full credit card numbers on our servers.
  • Communication Data: If you contact us via email (e.g., [email protected]), we collect your email address and the content of your message.

Automatically Collected Information:

  • Device and Usage Data: We automatically collect certain information about your device and how you interact with our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand customer preferences. You can control cookie settings through your browser.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders for Keyboards, Mice, and Combos, including sending order confirmations and shipping notifications.
  • To communicate with you, respond to your inquiries, and provide customer support via [email protected].
  • To improve, personalize, and optimize our website, products, and services.
  • To prevent fraud, enhance security, and comply with legal obligations.
  • To send you promotional communications about new products or offers, where you have consented to receive such messages. You may opt-out at any time.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, and data analysis. These partners are contractually obligated to protect your data.
  • Legal Compliance: If required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws, including implementing standard contractual clauses or relying on adequacy decisions to safeguard your data.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, update, or correct your data.
  • The right to request deletion of your personal data.
  • The right to restrict or object to certain processing activities.
  • The right to data portability.
  • The right to withdraw consent for marketing communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]