Tracking order

Thank you for choosing SgraNode for your keyboard, mouse, and combo needs. We are committed to providing a transparent and smooth post-purchase experience. You can easily track the status and location of your order using the information below.

How to Track Your Order

Once your order is processed and shipped, you will receive a shipping confirmation email at the email address used during checkout. This email contains your unique tracking number and the carrier name (e.g., USPS, DHL, FedEx).

  1. Locate the shipping confirmation email from [email protected].
  2. Find your tracking number and the logistics carrier in the email.
  3. Use the tracking number on the carrier's official website or a universal tracking platform (see recommendation below).

Please note: It may take 24-48 hours for the tracking information to become active after the shipping notification is sent.

Recommended Tracking Platform

For a convenient and reliable tracking experience that supports numerous carriers worldwide, we recommend using the following service:

17Track

17Track is a comprehensive global package tracking platform. It allows you to track parcels from over 1,000 carriers, including most major postal and courier services.

How to use:

  • Visit the 17Track website.
  • Paste your tracking number into the main search field.
  • Click "Track" to view detailed logistics information, including current location, transit history, and estimated delivery updates.

Need Further Assistance?

If you encounter any issues with your tracking information, such as a prolonged inactive status or unexpected delays, please do not hesitate to contact our support team. We are here to help.

Simply email us at [email protected] with your order number and any relevant details. Our team will investigate and provide you with an update as soon as possible.